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Become the go-to charging service every EV driver loves.

AI assistant technology that enables e-mobility service providers to:

  • Personalize your EV drivers customers experience.
  • Automatically answer customer support requests.
  • Stay on top of EV drivers needs and questions.
YOUR charging service, THEIR ultimate guide.
Leading charging services trust us
Recognized by the industry:

WE KNOW THAT

Getting and sustaining a charging service to be profitable is hard.

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 Decreasing users satisfaction & retention.

Tired customer leaving your service despite your development efforts on new features to increase user experience? 

Flooded support inbox & hotline. 

Does your support team get flooded with questions via e-mail and on the phone with “easy to answer” questions despite your efforts of with FAQs and help sections? 

 Strenuous, complex & time consuming analytics.

Insights from industry reports and user surveys are time consuming to gather, complex to understand and hard to put in practice?

THAT IS WHY WE THINK THAT ...

Your technology stack should not limit your capability to serve your EV driver customers.

Use the power of conversation, personalization and automation to built an intelligent charging companion.

Our AI assistant technology for e-mobility service providers enables to:

ChargeGuide

Personalize your EV drivers customers experience.

Personalize your EV drivers customers experience by actively recommending the best charging options meeting the user’s need exactly:

  • only available and suitable stations,
  • matched with amenities (food, toilet, etc.) around it and
  • at destinations as well as along the road.
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Automatically answer customer support requests.

Help your user answer their questions themselves with our e-mobility self service agent so they don't create more tickets:

  • no waiting time with 24/7 availability,
  • human-like dialogues so drivers feel understood,
  • precise and short answers so that drivers don’t get overwhelmed. 
e-mobility self service
e-mobility self service

Automatically answer customer support requests.

Automatically answer questions of EV drivers so they don’t create tickets for your customer support team.

Help your user answer their questions themselves with our e-mobility self service agent so they don't create more tickets:

  • no waiting time with 24/7 availability,
  • human-like dialogues so drivers feel understood,
  • precise and short answers so that drivers don’t get overwhelmed. 
analyze customer conversations

Stay on top of EV drivers needs and questions.

Our conversational AI analytics dashboard give you the insight from the interactions user had with your service so you can stay on top of needs and questions leading more focused development efforts.

Testimonial

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A photo of Shaun Benson, Marketing Manager, Agriflora Inc.
Ervin Howell, VP Product, Deckow-Crist

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